Although fabricating parts is, at times, necessary, more often than not, access to parts is a must. If not in-house, then shipped in overnight. This needs to include custom hoses and tubes, hydraulic pumps and accumulators, actuators, cylinders, valves, seals, O-rings, fittings and so much more. Your service provider should have all of this along with the know how to identify and install them. And finally, they need to test their work completely and deliver it with instructions on how to get the system back into operation. And, if desired/required, be able to come onsite and do it for you so you, allowing you to focus on your core business.
You need to keep your equipment up and operational so you can meet your clients’ needs. As such, you should demand the same from your hydraulic service partner. And when you do, it’s simply Devine.